What are nonverbal cues that communicate liking and engender feelings of pleasure called?
A) immediacy cues
B) arousal cues
C) dominance cues
D) friendship cues
A
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Competent communication is both effective and appropriate
Indicate whether this statement is true or false.
If you're angry at someone, it's best to avoid which of the following strategies for responding to the other person?
a. Acknowledge the other person's feelings of anger. b. Identify the issue or behavior that is the source of the anger. c. Explain why the other person is the cause of the problem. d. Assess the intensity of the anger and the importance of the issue. e. Make a positive statement about the relationship.
Letters without serifs are called:
a. Novelty fonts b. Cursive fonts c. Script fonts d. Sans serif fonts
Which of the following is NOT a recommendation for adapting to those with low argumentativeness?
A. Engage them in debate. B. Play the devil's advocate. C. Wait for them to speak up. D. Learn how to argue.