A job consultancy, in a promotion, claims its services to have been certified by the International
Organization for Standardization. Which of the following approaches to differentiation is the
organization utilizing?
A) responsiveness B) empathy
C) tangibles D) assurance
D
You might also like to view...
The four most common special journals are the sales, cash, purchases, and accounts receivable journals
Indicate whether the statement is true or false
Costs of preventing poor quality are also known as ____________________
Fill in the blank(s) with correct word
The project manager should panic; she or he has to look ruffled
a. True b. False Indicate whether the statement is true or false
Which of the following is an accurate statement about internal control weaknesses?
A. All control deficiencies must be communicated to the audit committee. B. Material weaknesses are also control deficiencies. C. Control deficiencies are also material weaknesses. D. Significant deficiencies are also material weaknesses.