Which of the following acts as a listening cue to tell the listeners that one point is

ending and another is beginning?

a. Introduction
b. Conclusion
c. Transition
d. Specific purpose


Answer: c

Communication & Mass Media

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Answer the following statement(s) true (T) or false (F)

1. When disputants seem to be bickering or taking too long to formulate options for settlement, it is a sign that the mediator should become increasingly intrusive. 2. It is not unusual for parties to avoid a mediator’s collective solicit because disputants don’t want to appear weak. 3. A good strategy for dealing with a take-it-or-leave-it offer during the early stages of a mediation is to immediately ask the other party how they would respond to the offer. 4. When principles or criteria that apply to each issue are different, unlinking may help the disputants.

Communication & Mass Media

Our beliefs, attitudes and actions change as we grow and have experiences

Indicate whether the statement is true or false

Communication & Mass Media

Books in a library’s collection are often organized by publication date

Indicate whether the statement is true or false.

Communication & Mass Media

Which item below is NOT a guideline for answering behavioral-based interview questions?

A. Make yourself the hero of the story-for example, "If I had not stepped in, the company would have lost customers and possibly gone bankrupt." B. Select examples that highlight important information about you-for example, your ability to solve problems in the workplace. C. Be concise: get to the point of your story quickly so you can explain what it means. D. Explain the moral or lesson learned from your experience-for example, "By finding that information for the company, I learned how important thorough research can be."

Communication & Mass Media