Groups of employees who meet on a regular basis during work time to improve quality control and job methods are
a. think tanks.
b. quality circles.
c. self ?managed teams.
d. power groups.
b
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“If you don’t stop hitting your sister, I will have to put you in a time out,” says Kristine. Kristine is attempting to achieve her goals through ______.
a. hidden use of power b. indirect application of power c. direct and virtual use of power d. direct application of power
The dimensions of voice include volume and rate
Indicate whether the statement is true or false.
A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is __________.
A. an attitude B. a belief C. a value D. a motive
Dahlia is taking notes about sources she may cite in her speech about fair trade coffee. She has noted the following information about a magazine article on the subject:"'Fair trade coffee benefits to growers overblown,' by Annabelle Constantakis. Harper's Magazine. November 13, 2012, pp. 21-22."To ensure that she will have all of the information needed to create a bibliography entry later, which of the following should Dahlia also note?
A. the author's qualifications B. the page numbers of the article C. the source's sponsor D. the volume and issue numbers