The staff nurse would like to improve personal communication with peers, patients, and the medical staff. Which strategy would be most effective for this nurse?
1. Plan to be more assertive in all communication.
2. Work to manage fear of conflict.
3. First learn to delegate clearly to others.
4. Attend the hospital-based communication training.
4
Rationale 1: While being more assertive in communication could help this nurse, this is not the most complete option.
Rationale 2: Working to manage fear of conflict is not the most complete option.
Rationale 3: Learning to delegate clearly would help the nurse learn to communicate better, but this is not the most effective strategy.
Rationale 4: Attending training on communication would be the best plan for this nurse. The strategies described in the other options would likely be included in this training.
Global Rationale:
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