The concept behind ______________________________ is to cultivate customer relationships by prospecting, acquiring, servicing, and retaining customers

Fill in the blank(s) with correct word


customer relationship management (CRM)
customer relationship management
CRM

Business

You might also like to view...

A corporation has 50,000 shares of $25 par value stock outstanding that has a current market value of $120. If the corporation issues a 5-for-1 stock split, the par value of the stock will be:

A) $5 B) $60 C) unchanged D) $24

Business

Tu-thumbs buys a used paint sprayer from the local paint store. The sprayer had a large sign on it which said "AS IS." The dealer made no promises or statements concerning the performance of the paint sprayer. When Tu-thumbs attempts to spray paint his house, the trigger on the sprayer sticks in the "on" position and before Tu-thumbs can pull the electrical cord to cut the power, paint is sprayed

all over his prize Borzoi dog that is scheduled to be shown in a dog show the next day. Tu-thumbs sues the dealership. Who wins? a. Dealer wins; there were no express warranties and all implied warranties have been successfully disclaimed. b. Tu-thumbs wins; he can recover on the basis of express warranties. c. Tu-thumbs wins; he can recover on the basis of the implied warranty of merchantability because the word "merchantability" was not used in the disclaimer. d. Dealer wins; even though there were implied warranties, the damage to the dog could not have been foreseen.

Business

Which statute prohibits the government from accessing the financial records of any customer from a financial institution unless the financial records are reasonably describedand the customer allows such access or certain approvals are made by a search warrant or administrative subpoena?

a. Right to Financial Privacy Act of 1978 b. Fair Debt Collections Practices Act c. The Privacy Act of 1974 d. Gramm-Leach-Bliley Act

Business

When a bond sells at a premium:

A. The contract rate is equal to the market rate. B. The contract rate is below the market rate. C. The contract rate is above the market rate. D. It means that the bond is a zero coupon bond. E. The bond pays no interest.

Business