If you want to determine the size of your website's audience, the metric you will use for the most accurate measurement will be:
A. page views.
B. unique visitors.
C. hits.
D. reach.
Answer: B
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The four primary legal characteristics of a corporation are unlimited liability, limited life, free transferability of interests, and centralized management.
Answer the following statement true (T) or false (F)
Describe feedback control, feedforward control, and concurrent control.
What will be an ideal response?
Answer the following statement(s) true (T) or false (F)
1. CRM applications are used for customer relationship management. 2. The use of CRM alone is often sufficient to ensure customer satisfaction. 3. The customer service process provides direction for the design and delivery of high-value customer service activities. 4. Service recovery is an attempt by a firm to recover from a customer service failure. 5. Customers should be segmented prior to customer information being collected.
According to the text, what three criteria does an idea have to meet in order to be rated as an innovation?
a. longevity, utility, inventiveness b. efficiency, creativity, and authenticity c. reliability, profitability, and desirability d. novelty, usefulness, and value