All of the following are elements in a statement of job qualifications for an for order-getting salesperson EXCEPT:

A. the physical and mental demands of the job.
B. effective communication and listening skills.
C. to whom a salesperson reports.
D. the customers to be called on.
E. the types of products and services to be sold.


Answer: D

Business

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A. horizontal restraint B. vertical restraint C. price-fixing D. meeting-of-the-minds

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The relationships between customer requirements, product attributes, and design specification can be captured by what tool?

a. Foundation of design b. Villa of excellence c. Edifice of engineering d. House of quality

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Which of the following is not an effective attention-getting opener for a business presentation?

A) quoting a well-known individual B) building interest by not defining the scope of your remarks C) presenting a hypothetical situation to stimulate thought D) stating a startling fact or statistic E) discussing a personal experience related to the topic

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Interest-based bargaining is based upon

A. the area within which union and management are willing to concede. B. the identification and resolution of mutual interests. C. a give-and-take philosophy. D. suspicion and compromise.

Business