Enacting supportive procedures would include the use of:
a. procedures that are supportive, procedural, and disrespectful.
b. procedures that allow the clients to sit in the most comfortable chairs in the
waiting room.
c. procedures that are sensitive, respectful, and clear; protect clients' privacy;
are non-coercive, and non-punitive.
d. procedures that prevent receptionists and secretaries from saying unfriendly
things in the waiting room.
C
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Worker observations include
a) Naturalistic observations b) Simulations c) Self-ancored rating scales d) Program activities
For all normal curves, one standard deviation below the mean constitutes roughly ______ of all cases.
A. 34% B. 68% C. 95% D. 100%
What were the workers for the Charity Organization Societies interest in?
a. providing minimal charity for those who could not work b. advocating better working conditions for women c. promoting unemployment insurance for workers d. improving urban housing for new immigrants
Ethical standards involve responsibilities to the following except:
a. colleagues only b. to professional self and clients c. to the profession d. to the general public