Carlos feels he should speak with someone regarding his lack of emergency preparedness training. He is especially concerned because the medical office is located in an area termed Tornado Alley, where many tornados touch down every year
Whom should Carlos speak with regarding his concerns? Using specific phrases, what should Carlos say when he is given the chance?
Carlos should speak to the office manager at the office in which he is employed regarding the lack of emergency preparedness of the office as well as his own training. Carlos should remain respectful and nonjudgmental while clearly stating the importance of emergency preparedness. An example of the type of phrasing Carlos should use when addressing this issue is "I would like to speak to you regarding the importance of emergency preparedness. I feel as though the staff and our patients would benefit from an emergency preparedness plan here at the office. This will enable us all to be proactive in the event of an emergency and provide the best possible outcome to ourselves as well as our patients."
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