A client asks what is done to keep computerized personal health information confidential. How should the nurse respond?
1. "Don't worry; your information is always safe."
2. "Information in our system requires a password to retrieve."
3. "Our system was designed with a lot of input from nursing staff."
4. "I can see why you're worried, with all the computer hackers out there these days."
Correct Answer: 2
Rationale 1: Information in a computer data system may not always be safe, and it would be inappropriate for the nurse to say this.
Rationale 2: Maintaining privacy and security of data is a significant issue. One way that computers can protect data is by the use of passwords—only those persons who have a legitimate need to access the data receive the password.
Rationale 3: Nurses need to be involved with the design, implementation, and evaluation of client-based patient records (CPRs) to maximize their use and effectiveness, but this does not ensure security.
Rationale 4: Reminding the client that there is indeed cause for privacy concerns is not therapeutic.
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