Helen is a new manager who is about to perform her first round of performance reviews with her employees. She knows which of the following is a characteristic of the performance appraisal process?
A. Most employees view the appraisal process as fair and unbiased.
B. Most employees look forward to the appraisal process.
C. Training is likely unnecessary for managers performing reviews.
D. There are perceptual biases that may affect the manager’s ability to accurately rate
follower performance.
D. There are perceptual biases that may affect the manager’s ability to accurately rate
follower performance.
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In ________ approaches to collecting perception data, the respondents are asked to use their own criteria to judge how similar or dissimilar the various brands or stimuli are
A) direct B) preference C) derived D) Likert
________ is defined as the tension the mother feels over whether she made the right decision when she purchased the least expensive bicycle helmet and protective pads for her young son who is just learning how to ride a bike.
A. Dissatisfaction B. Satisfaction C. Purchase evaluation D. Post purchase evaluation E. Purchase dissonance
Which of the following ISO standards address minimizing the harmful environmental effects of business and continually improving environmental performance?
A) ISO 9000 B) ISO 14000 C) ISO 26000 D) ISO 31000
Simon usually sees the bright side of situations. He loves to sing and does it on a regular basis with his friends. His band mates love Simon as their lead singer because he can uplift everyone in the room with his enthusiastic and confident nature. This scenario best exemplifies the concept of
a. Restlessness b. Mood c. Emotions d. Emotional Intelligence