On a busy day, Brenda, a counsellor, has scheduled a meeting with her client who is going through a
divorce. She realizes that she cannot completely fulfill her client’s needs because of her stress. She engages in a selfrelaxation
activity prior to the meeting with her client. The self-relaxation activity adopted by Brenda is an example
of:
A. preparatory empathy.
B. preparatory reviewing.
C. reframing.
D. centering
ANS: D
PG: 262–263
Feedback: The self-relaxation activity adopted by Brenda is an example of centering. Centering involves organizing
your personal thoughts, feelings, and physical sensations so that they do not interfere with your professionalism,
performance, and delivery of social services. In centering, you might engage in brief stress-management exercises to
reduce emotional reactivity and promote self-control.
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