The three phases of CRM include (1) reporting, (2) ____________, and (3) predicting.
Fill in the blank(s) with the appropriate word(s).
Analyzing
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Exhibit 14-16 Harry's Inc issued a four-year, $75,000, non-interest-bearing note to a customer on January 1, 2016. Harry also agrees to sell inventory to the customer at reduced rates over a five-year period. Sales are to be evenly spread over the five-year period. Harry's incremental interest rate is 8%, and the present value of the note is $55,125. ? Refer to Exhibit 14-16. Harry's interest
expense for 2018 is A) $6,000. B) $5,144. C) $4,410. D) $4,763.
A restaurant is being sued because a customer claims to have found a bug in her chili. The company's lawyers believe there is only a remote possibility that the lawsuit will result in an actual liability. Which of the following actions should be taken by the company's management?
A) The situation should be described in a note to the financial statements. B) The possible liability should not be shown in the financial statements. C) The liability should be estimated and accrued as an expense. D) An expense must be matched to the period in which the incident occurred.
The best persuasive requests ________
A) offer a product more cheaply than all other competitors B) anticipate audience resistance C) focus solely on direct benefits D) are spoken rather than written
The firm's target capital structure should be consistent with which of the following statements?
A. Minimize the cost of debt (rd). B. Obtain the highest possible bond rating. C. Minimize the cost of equity (rs). D. Minimize the weighted average cost of capital (WACC). E. Maximize the earnings per share (EPS).