Patterns of behavior that define a person's function within a group are called
A. norms.
B. functions.
C. roles.
D. positions.
Answer: C
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Which of the following statements is accurate about Americans' use of language when it
comes to using first names to address other people? A. It is more formal than in most other cultures. B. It is less formal than in most other cultures. C. It is more formal amongst younger people. D. It is structured to require formality.
Which of the following is a recommended guideline for effective informative speaking?
a. Use offensive language to gain the audience's attention. b. Connect with listeners' values and experiences. c. Ask the audience to take a lot of notes. d. Avoid using visual aids, which can overwhelm an audience
The concept of multiple paths indicates that
A. several members of a group can do a task that is needed. B. there is usually more than one appropriate way to reach an objective. C. there are numerous ways to improve the functioning of a system. D. information is exchanged among group members via a variety of means and media. E. a group can obtain needed inputs from many different sources.
A technique in which group members are polled for topics and problems that are then posted, ranked by voting, and used to create agendas for future meetings
A. Problem Question. B. Brainstorming. C. Problem Census. D. Problem Solution. E. Electronic Brainstorming.