In the accompanying figure, the Salesforce Service Cloud is a social CRM application available as a(n) ____.

A. Infrastructure as a Service
B. Software as a Service
C. Freemium service
D. Platform as a Service


Answer: B

Computer Science & Information Technology

You might also like to view...

For a class template, the binary scope resolution operator (::) is needed:

a. Only in the definitions of the member functions defined outside the class. b. Both in the prototype and definition of a member function. c. Only if multiple class-template specializations will be created from this class template. d. In neither the definition nor prototype of member functions.

Computer Science & Information Technology

What class does the Math class inherit from?

What will be an ideal response?

Computer Science & Information Technology

Identify an example of direct costs.

A. Project team members’ salaries B. Power consumption costs C. Copy machine rentals D. Insurance expenses

Computer Science & Information Technology

One downside to using a web development tool is that sometimes they insert unnecessary code, creating larger, slower-loading webpages.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology