Which of these is not a recommended incident management strategy for support agents?
A. Ask goal-directed diagnostic questions
B. Don't admit that you're wrong or don't know
C. Say thanks
D. Teach user self-reliance
Answer: B
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An _________ is a message that appears in a cell indicating that some part of a formula is preventing Excel from returning a calculated value. A. error indicator B. error marker C. error value D. error message
Fill in the blank(s) with the appropriate word(s).
In the figure above, the number 6 refers to the ____________________.
Fill in the blank(s) with the appropriate word(s).
Passive wireless discovery through wardriving is in itself an illegal activity.
Answer the following statement true (T) or false (F)
________ data structures include additional elements necessary for implementing the system.
A) Physical B) Logical C) Informational D) Logistical