According to Irving Janis, groupthink is the deterioration of group effectiveness caused by
a. group disagreement and conflict.
b. lack of appropriate group roles.
c. failure to get beyond the storming stage of group development.
d. in-group pressure to conform.
e. lack of a structured procedure for problem solving.
d
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When speaking in a conversational style each of the following is true except: a. your posture is relaxed
b. you make frequent eye contact with your audience. c. your gestures are relaxed. d. your gestures are less spontaneous.
One of the BEST general reference works is the _____, which provides a general overview of your subject and suggestions for additional reading
A) biographical material B) news source C) encyclopedia D) interview
All of the following are general characteristics of baby boomers EXCEPT
A) they tend to define themselves according to their profession. B) they are well educated and take pride in accomplishment. C) they rarely question authority. D) they are competitive, particularly when it comes to careers. E) all of the above.
Jacobsen, the sales manager at Vincent Global, has to give a speech on the different norms the newly hired interns must adhere to while they are at work. Therefore, he decides to write the speech himself and read it word-for-word when speaking
What is this method of delivery called? a. Manuscript speaking b. Memorized speaking c. Impromptu speaking d. Extemporaneous speaking