An emergency department charge nurse notes an increase in sick calls and bickering among the staff after a week with multiple trauma incidents. Which action should the nurse take?
a. Organize a pizza party for each shift.
b. Remind the staff of the facility's sick-leave policy.
c. Arrange for critical incident stress debriefing.
d. Talk individually with staff members.
ANS: C
The staff may be suffering from critical incident stress and needs to have a debriefing by the critical incident stress management team to prevent the consequences of long-term, unabated stress. Speaking with staff members individually does not provide the same level of support as a group debriefing. Organizing a party and revisiting the sick-leave policy may be helpful, but are not as important and beneficial as a debriefing.
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