One of the ways leaders can plan for group conflict is to negotiate contractual _______ that serve as guidelines for all communication.

Fill in the blank(s) with the appropriate word(s).


goals or rules

Counseling

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Maintaining involvement also has some do's and don't's. Among these are:

A. Don't ask people to do something until they have been involved with the organization for enough time to get to know most of the other members and have a full grasp of your issues. B. Do make a special effort to have newcomers feel welcome because many people are anxious in new situations. C. Do let people figure out on their own how to complete the tasks you have asked them to do. D. Don't increase the responsibilities of the work.

Counseling

The questions in this test ______.

A. use rating scales B. use Likert-type scales C. are open-ended questions D. are fixed alternative questions

Counseling

Skilled counselors sometimes resist termination inappropriately

Indicate whether the statement is true or false

Counseling

Which of the following is NOT one of Sibcy’s six tasks of the SECURE model?

a) Safety b) Education c) Containment d) Understanding e) Assessment f) None of the above

Counseling