The manager is watchful of compassion fatigue among the nursing staff of the emergency department. What is the best indicator to the manager that this disorder is occurring?

1. Nurses complain of being too tired to work.
2. Clients complain that nurses are not compassionate.
3. Physicians complain that the nurses are not taking good care of clients.
4. Symptoms much like severe burnout occur in the staff.


4
Rationale 1: A nurse could complain about being too tired to work for a variety of reasons.
Rationale 2: Clients might complain about lack of compassion, but nurses who do not have compassion fatigue may exhibit it as well.
Rationale 3: Physicians may complain about lack of good care for a number of reasons.
Rationale 4: Compassion fatigue is secondary traumatic stress experienced by caregivers. It is similar to posttraumatic stress disorder, but the term originated in nursing. It affects individuals who care for others who are experiencing physical and/or emotional pain and has symptoms similar to those of severe burnout.
Global Rationale:

Nursing

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