The emotional response to an occurrence of role stress is called role
a. ambiguity.
b. conflict.
c. overload.
d. strain.
D
Role strain refers to the emotional reactions to a role stress event and occurs when role stress is not resolved.
Role ambiguity occurs when the expectations of a role are not clearly defined.
Role conflict occurs when a person feels unable to meet the obligations of two or more roles.
Role overload is a situation when time or resources are inadequate to meet the obligations of a role.
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a. A b. B c. C d. D e. E f. K