Which of the following is a component of active listening?

A. It involves a lot of movement to maintain focus.
B. It demonstrates little nonverbal involvement.
C. It reflects the speaker’s message using non-verbal paraphrasing.
D. It may include asking questions that encourage speakers to elaborate on his or her
experiences.


D. It may include asking questions that encourage speakers to elaborate on his or her
experiences.

Business

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Succession plans are used to ______.

a. plan employee careers, including the progression through a number of key positions b. plan the next step toward achieving the company’s goals c. lining up the best internal candidates for each managerial position d. helping managers find new jobs outside the company

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Division of labor is also known as ______.

A. work specialization B. chain of command C. span of control D. departmentalization

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Email polling is a popular primary research method, though it typically takes longer to conduct than other data collection methods

Indicate whether the statement is true or false

Business

Bankruptcy in Chapter 13 is usually to be completed in seven years

a. True b. False Indicate whether the statement is true or false

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