When the goal is vague or ill-defined, the leader should ______ it.

a. change
b. remove
c. clarify
d. all of these


c. clarify

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If a director or staff member follows the steps of conflict resolution, a solution will always present itself

a. True b. False

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Many training programs accept formal observations as the most reliable method

A) because the observer is able to catch details and watch entire events without being distracted by teacher responsibilities. B) but don't use them because they are time consuming. C) even though they are not as accurate or helpful as informal observations. D) and use them because they are regulated by the NAEYC. E) because the observer is actively participating as a teacher in the classroom.

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In the “ABC” Behavioral Unit in behavioral psychology, the “reinforcement” is the

a. antecedent event. b. target behavior. c. consequent event. d. stimulus. e. cognitive event.

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The association between sounds and letters is

A. phonemic awareness B. phonemic analysis C. phonics D. phonics analysis E. morphology

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