SERVQUAL measures the way customers perceive the quality of the service experiences in which five categories?
a. reliability, sympathy, focus, help, and kindness
b. reliability, responsiveness, assurance, empathy, and tangibles
c. care, speed, focus, kindness, and compensation
d. help, speed, feedback, focus, and care
b. reliability, responsiveness, assurance, empathy, and tangibles
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Viral and buzz campaigns are performed with minimal involvement of consumers and prospects
Indicate whether the statement is true or false
Exhibit 22-5 Daniel Company, having a fiscal year ending on December 31, discovered the following errors in 2016: · A collection of $12,000 from a customer for rent related to January, 2017, was recorded as revenue in 2016. · Depreciation was understated by $600 in 2016. · The January 1, 2015, inventory was overstated by $10,000. · The January 1, 2016, inventory was understated by $6,000. ·
Insurance premiums of $2,000 that relate to 2017 were expensed in 2016 when paid. ? Assume no other errors have occurred and ignore income taxes. ? Refer to Exhibit 22-5. Net income for 2016 was A) overstated by $4,600. B) overstated by $16,600. C) understated by $5,400. D) understated by $5,200.
The main focus of managerial accounting is:
A) decision making. B) the preparation of financial statements. C) the preparation of budgets. D) documenting cash flows.
Describe the significance of the transnational labor organizations in the EU
What will be an ideal response?