In terms of value-chain analysis, a telephone operating company would find that negotiating and maintaining ongoing relations with regulatory bodies are important activities for achieving
A. better employees.
B. inbound logistics.
C. customer awareness.
D. competitive advantage.
Answer: D
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What percentage of the area of a normal curve is between +2 and -2 standard deviations?
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Felix is the COO of Eco Solutions, a large consulting firm which prides itself on its diverse workforce. The past year saw a significant increase in the amount of business that came Eco's way and most employees have had to put in extra effort to get all the work done. Sensing that a lot of employees were getting demotivated by the intense pressure, Felix announced an organization-wide salary hike of 20 percent and also increased the pay-for-performance component of salaries across the board. However, even after the move, many employees showed signs of dissatisfaction and several quit the company. What was the flaw in Felix's motivational approach?
What will be an ideal response?