List four ways to reassure and empower test users.

What will be an ideal response?


“This Web site is being tested, not you,” “Any difficulties you experience are a sign of trouble in the design and not a reflection on your abilities. Any problem you have with the site will help us make it better.” “We appreciate your taking your time to help us test. Your feedback will help us make this a better Web site.” “There are no right or wrong responses.” There are, of course, many others.

Computer Science & Information Technology

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You must replace your ________ if a severe power surge melts its backup fuse

Fill in the blank(s) with correct word

Computer Science & Information Technology

A form that uses a single form layout displays only one record at a time

Indicate whether the statement is true or false

Computer Science & Information Technology

You might be surprised to learn that the default setting in a Word document is ____ lines, not single spaced.

A. 1.05 B. 1.10 C. 1.15 D. 1.20

Computer Science & Information Technology

List the three areas of network management.

What will be an ideal response?

Computer Science & Information Technology