Jessica is 17 years old. Her parents are frustrated by her selfish and destructive behavior: She occasionally skips school; she neglects her chores at home, including her bedroom and pets; she drains the car of gas "cruising" with her friends; she talks on her cell phone almost constantly; and she pushes the boundaries of her curfew consistently. Using John Gottman's set of suggestions for handling conflict, recommend a plan of action for Jessica's parents in dealing with her behavior.
What will be an ideal response?
- The response should include a discussion of at least four of the following strategies, and reference the scenario appropriately:
* Pick your battles carefully. (Don't make each issue equal; skipping school is likely more important than the cell phone use.)
* Schedule a discussion. (Sit down together to discuss your frustrations and Jessica's needs.)
* Employ a structure. (Build an agenda, persuade and argue, resolve.)
* Moderate your emotions. (Being overly emotional will complicate the issue.)
* Acknowledge Jessica's viewpoint before making your own point.
* Communicate nondefensively.
* Provide comfort and positive reinforcement.
* Seek help if progress is not made.
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