Personal delivery of bad news has traditionally been the preferred medium since it signals the importance of the news and shows empathy for the recipient
Indicate whether the statement is true or false
true
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Responsiveness works well with process-driven services
Indicate whether the statement is true or false
Assume that Microsoft and Sony both plan to introduce a new hand-held video game. Microsoft plans to use a heavily automated production process to produce its product while Sony plans to use a labor-intensive production process. The following revenue and cost relationships are provided:
Required: (a) Compute the contribution margin per unit for each company.(b) Prepare a contribution income statement for each company assuming each company sells 8,000 units.(c) Compute each firm's net income if the number of units sold increases by 10%.(d) Which firm will have more stable profits when sales change? Why?
What will be an ideal response?
Which of the following statements is CORRECT?
A. An example of an externality is a situation where a bank opens a new office, and that new office causes deposits in the bank's other offices to decline. B. The NPV method automatically deals correctly with externalities, even if the externalities are not specifically identified, but the IRR method does not. This is another reason to favor the NPV. C. Both the NPV and IRR methods deal correctly with externalities, even if the externalities are not specifically identified. However, the payback method does not. D. Identifying an externality can never lead to an increase in the calculated NPV. E. An externality is a situation where a project would have an adverse effect on some other part of the firm's overall operations. If the project would have a favorable effect on other operations, then this is not an externality.
Lucas walks around behind purchasing agent Claire as she looks at the pamphlet describing Hyster's new conveyor system. Claire stands up and walks to a table on the other side of her office. Lucas follows, but he does not understand the ____ communication Claire is sending.
A. tactile B. proxemic C. kinesic D. verbal E. promotional