How is the strategy of upgrading used by salespeople?
What will be an ideal response?
Upgrading, also called upselling, is convincing a customer to use a higher-quality product or a newer product. The salesperson seeks the upgrade because the new or better product serves the needs of the buyer more effectively than the old product did. When using this strategy, it is a good idea to emphasize during the needs identification phase that the initial decision was a good one. However, with time, technology or needs may have changed, and the newer product may fit the customer's requirements better. Otherwise the buyer may believe that the seller is trying to take advantage of the relationship to foist a higher-priced product.
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What does asset turnover measure?
A. It is the retailer's average productivity divided by gross sales. B. It is the retailer's net sales divided by its assets. C. It is the retailer's gross sales divided by its net sales. D. It is the retailer's total productivity divided by its net sales. E. It is the retailer's total productivity divided by gross sales.
A fried chicken fast-food chain that acquired feed mills and poultry farms has performed which of the following?
A) horizontal integration B) forward integration C) backward integration D) current transformation E) job expansion
When can an accountant release audit working papers?
a. Only when a client consents. b. Only when a court orders disclosure. c. At any time at the discretion of the accountant. d. Either when a client consents or when a court orders disclosure.
Sherri owns an interest in a business that is not a passive activity and in which she has $20,000 at risk. If the business incurs a loss from operations during the year and her share of the loss is $32,000, this loss will be fully deductible
a. True b. False Indicate whether the statement is true or false