A client has been discharged from the hospital after being treated for a myocardial infarction
The client has been asked to evaluate the care received by completing the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). The results of this survey may affect:
A) the client's future qualification for Medicare and/or Medicaid.
B) the amount of money the hospital receives from the Centers for Medicare & Medicaid Services.
C) the hospital's evaluation by the Occupational Safety and Health Administration (OSHA).
D) the hospital's standing in the Magnet Recognition Program.
Ans: B
Feedback:
A portion of the value-based purchasing program is based on clients' responses to satisfaction surveys such as HCAHPS. This survey is irrelevant to the client's enrollment in Medicare or Medicaid. OSHA is not privy to HCAHPS results. HCAHPS results are not used in the determination of Magnet designation.
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