Managers should focus on efficiency and effectiveness in each part of the organization, with the understanding that actions taken in one part of the organization affect other parts of the organization. This statement describes the perspective of the:
a. systems approach
b. contingency approach
c. management science approach
d. classical approach
A
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Which of the following statements regarding gross profit is not true?
A. Gross profit must cover all operating expenses to yield a return for the owner(s) of the business. B. Gross profit is also called gross margin. C. Gross profit equals net sales less cost of goods sold. D. Gross profit less other operating expenses equals income from operations. E. Gross profit is not calculated on the multiple-step income statement.
Once people have been selected into the organization, the _________ section of the practitioner’s model of human resource management describes how managers might coach, counsel, and/or discipline employees.
A. 21st Century HRM, Strategic Planning, and HR Laws B. Developing and Managing C. Protecting and Expanding D. Compensating E. Technical Skill
The ________ comes into effect when a contract describes itself as being complete and final, preliminary or informal agreements made prior to or at the same time the contract was made will be ignored when interpreting it
A. choice-of-law clause B. Ultravires rule C. parol evidence rule D. per se rule
Answer the following statement(s) true (T) or false (F)
1. As stated in the textbook, recent psychological research has suggested that coercive power is a myth, and that true power lies in social intelligence. 2. According to the textbook, the true power of a manager is related to his/her emotional intelligence. 3. If a manager fires an employee for violating the organizations policies, than the manager utilized organizational coercive power. 4. Upward appeals of tactics for influencing others, come from higher management while personal appeals come from friendship.