The following is a measure of a manager's performance working in a profit center

A) balance sheet
B) rate of return and residual income measures
C) budget performance report
D) divisional income statements


D

Business

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One of the five major concerns in developing a negotiation agenda is the framing, which involves deciding if the issues are to be taken one at a time or in various groupings.

Answer the following statement true (T) or false (F)

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Which customers are generally not studied in trading-area analysis?

a. outshoppers b. mail and telephone order shoppers c. fringe trading-area customers d. parasites

Business

A major factory closed in your area, which caused a drop in the average income for the city. Which type of external force would this be considered in the marketing environment?

A. political B. legal C. economic D. sociocultural E. technological

Business

Which element below is not one of the three stages of the organizational socialization model discussed in the textbook?

a. Anticipatory socialization b. Encounter phase c. Change and Acquisition phase d. Context phase

Business