A nurse is counseling a novice nurse who gives 150% effort at all times and is becoming frustrated with a health care system that provides substandard care to clients. Which of the following advice would be appropriate in this situation?
Select all that apply.
A) Tell the new nurse to help other nurses perform their jobs, thus ensuring quality client care is being delivered.
B) Encourage the new nurse to leave her problems at work behind, instead of rehashing them at home.
C) After establishing a reputation for delivering quality nursing care, have her seek creative solutions for nursing problems.
D) Tell her to view nursing care concerns as challenges rather than overwhelming obstacles, and seek help for solutions.
E) State that if resources do not permit quality care, it is not the role of the new nurse to explore change strategies within the institution.
Ans: B, C, D
The following items are good advice for nurses experiencing burnout: Learn to give quality care during designated work period; leave on time; avoid the temptation to do the work of others; and leave work concerns at work. After establishing a reputation for delivering quality nursing care, seek creative solutions for nursing problems (strategies to increase nursing resources, motivation, morale) and try them -- hopefully with a support network. View concerns as challenges rather than overwhelming obstacles. Develop a realistic sense of how much nursing care (and of what quality) can be delivered with existing resources. If resources do not permit quality care, explore change strategies within the institution. If administration is not supportive, explore other practice settings.
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