According to the structuration theory, we use rules and norms that we have learned from previous situations to the present group

Indicate whether this statement is true or false.


Answer: True

Communication & Mass Media

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In terms of collaborative conflict resolution, "positions"

a. must be defended for both partners to reach their goals. b. are reasons why we have come to a specific solution. c. are reasons that underlie interests and are varied and diffuse. d. are conclusions that we believe we need to defend and are specific solutions to interests. e. None of the above

Communication & Mass Media

A number of studies conclude that group members prefer face-to-face seating for cooperative activities

True False

Communication & Mass Media

How recently the children in your audience have eaten lunch is a "situational" consideration

Indicate whether the statement is true or false

Communication & Mass Media

E-mails sent to upper level managers should be lengthier and include more detail than e-mails sent to peers

Indicate whether the statement is true or false.

Communication & Mass Media