Answer the following statements true (T) or false (F)

1. The purpose of blueprinting is not only to satisfy the guest but also to enable the organization to achieve its profit goal.
2. A universal service map is a variant or a more elaborate version of a blueprint.
3. A fishbone diagram is a form of a cause-and-effect analysis often used to make major changes to a delivery system.
4. A Pareto analysis is often utilized in the PERT/CPM planning technique.


1. True
2. True
3. True
4. False

Business

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An indorsement that purports to prohibit further negotiation of an instrument does not destroy the negotiability

Indicate whether the statement is true or false

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The Sherman Act was designed to prevent extreme concentrations of economic power

a. True b. False Indicate whether the statement is true or false

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If West and Burton designated in their contract an amount to be paid in the event of a breach and the amount is found to be so high it is considered a penalty, the injured party will be left without a remedy

a. True b. False Indicate whether the statement is true or false

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The Treaty of Rome regulates:

a. concerted anticompetitive conduct. b. mergers. c. abuse of market dominant position. d. Both a and c

Business