With numerous organizations using technologies to offer enhanced customer service
Which of the following will be one of the defining areas of success or failure for service
providers?
a. type of product
b. customer loyalty
c. detail of paper work
d. attitude of service provider
b
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Which of the following statements brings out the difference between values and attitudes?
A. Values are more stable than attitudes. B. Unlike values, attitudes about some things change. C. Society influences attitudes, not values. D. Values and attitudes develop very differently.
Accounting for the day-to-day activities for a partnership or Limited Liability Company is
A) the same as the accounting for any other form of business B) the same as the accounting for a sole proprietorship only C) is not the same as the accounting for any other form of business D) the same as the accounting for a corporation only
Neptune Ltd. has the following information available for 2011 and 2012: 2011 2012 Current assets $120,000 $ 240,000 Long-term assets 60,000 120,000 Total assets $180,000 $360,000 Converting the 2012 column into a common-size statement would show current assets as being:
A) 60 percent higher than 2011 current assets. B) 67 percent of 2012 total assets. C) 71 percent of 2011 total assets. D) 50 percent higher than 2012 long-term assets.
In which of the following does the title to the goods pass from the seller to the buyer?
A) option contract B) rental agreement C) lease D) sale of goods