What does enterprise resource planning involve?
A. Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations.
B. Analyzing and redesigning of workflow within and between enterprises.
C. Managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
D. Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
Answer: A
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