List at least three considerations when meeting with someone to address a performance issue:
What will be an ideal response?
As stated in the text, these considerations include:
• Tend toward the "softer side" when delivering the assertive confrontation message.
• Base criticism on job-related criteria
• Maintain objectivity (be aware of bias and avoid rating errors)
• Be consistent and guard against discrimination and bias
• Be forthright and honest
• Allow time to correct the performance problem
• Have good documentation
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