When you are practicing _______, the appropriate emotions are displayed for customers to see but not actually felt by the employee
A) deep acting
B) surface acting
C) emotional contagion
D) external labor
Answer: B
You might also like to view...
What is an auteur?
A) a performer who is less than professional but more than an amateur B) a movie-maker whose cinematic contributions are significant and original C) high-brow artistic content that is too sophisticated for a mass audience. D) media content lacking artistic excellence
Expenses involved in new business solicitation and preparation of materials for potential clients is an example of an expense that __________ normally be charged to a client by a PR firm
a. can b. cannot
One strategy for making an informative speech clear is to relate new information to what the audience already knows.
Indicate whether the statement is true or false.
Background elements of a character that provide contextual elements about their history, situation, and personality are known as _________________________.
Fill in the blank(s) with the appropriate word(s).