When a patient has a credit balance, ________.

A. the practice owes the patient money
B. the account should be sent to a collection agency
C. the practice can deduct the amount from the patient's account
D. the patient can be allowed to pay it at the next office visit
E. a statement should be sent asking the patient to submit the balance


Answer: A

Health Professions

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B. 5 and 4
C. 6 and 5
D. 2 and 3
E. 1 and 4

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Some practices provide simplified versions of their patient information packet for patients ________.

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