What types of words should one use at the beginning of questions to avoid the bipolar trap?

A. why
B. what
C. how
D. All of the answers are correct.


Answer: D

Communication & Mass Media

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In addition to regular shipping options, an online retailer now also offers customers drop-shipping to different locker locations through metropolitan areas as one way to help reduce the company’s overall carbon footprint. This new shipping option represents which type of corporate social responsibility engagement?

a. corporate philanthropy b. corporate social marketing c. socially responsible business practices d. cause-related marketing

Communication & Mass Media

Felicia always gets really nervous before speaking in public, so she decided to face her fear and join the public speaking organization Toastmasters. In this example, Felicia has chosen to reduce her speaking anxiety by

A) knowing her audience. B) focusing on her message rather than on her fear. C) giving herself a mental pep talk. D) seeking speaking opportunities.

Communication & Mass Media

In an effort to make messages more concrete, speakers often employ visualization,

helping their audience to "see" what they're talking about. Visualizing some problem or crisis can also function to _____. w. stir the audience's emotions x. prompt the audience to think more deeply about the topic y. distract, since visualization "works" for readers but not listeners z. clarify information that otherwise might be vague or unclear A) all of the above B) all of the above, except x C) all of the above, except y D) all of the above, except z

Communication & Mass Media

Razia, an entrepreneur, is asked to deliver a speech about entrepreneurship to a group of university students. In her speech, she talks about characters from famous novels, since she found that some of her audience are voracious readers. However, the rest of her audience felt left out, as they were not familiar with the characters and situations Razia spoke about. In this scenario, which of the

following is Razia engaged in? A) ?Brainstorming B) ?Concept mapping C) ?Marginalizing D) ?Cognitive restructuring

Communication & Mass Media