Why is it becoming steadily more important that Americans learn how to participate well in small work teams? List all valid reasons you can think of.
What will be an ideal response?
Most of the work in organizations is now done in and by groups (1); participating in small groups requires learned skills (1); career advancement and corporate success depends on knowing how to participate as a team member (1); and individuals find satisfaction from contributing to something larger than themselves (1). (4 points total)
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Explain why using concrete words can bring about better understanding than using abstract words. Provide an example to illustrate your explanation
What will be an ideal response?
Molly uses nonverbal cues, such as smiling and leaning toward Brutus whenever she sees
him. She also uses verbal cues, such as saying his name, asking how he is doing, and so on. Molly is employing affinity-seeking strategies. Indicate whether the statement is true or false
Pavi says, "I know the recent crime on campus scared many of us, and most we all want our campus to be a fun, safe place to be." Pavi's statement is an example of what important part of informative speaking?
A) Provide listeners with a clear thesis statement. B) Motivate listeners to want information. C) Connect with listeners' values and experiences. D) Build credibility with listeners. E) Adapt to diverse listeners.
The text says that for interviewing experts, social networks like Facebook
A. should never be used. B. may be helpful.