Attributes or benefits that customers strongly associate with a brand, that they feel are favorable,

and that make the brand unique or special are known as ________.

A) points of difference B) pivot points
C) basis points D) points of parity


A

Business

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Information relating to direct labor for the Newstead Company follow: Actual direct labor hours 5,600 Standard direct labor hours 5,400 Total direct labor per payroll $53,200 Standard labor rate per hour $9.00 The labor rate variance is:

a. $2,800 unfavorable b. $2,700 unfavorable c. $4,600 unfavorable d. $1,800 unfavorable

Business

Which of the following statements is NOT true of teleconferencing?

A. It is communication that occurs in real time. B. It helps provide conversation-like communication. C. It requires all participants to be present at the same location. D. It is a form of synchronous communication.

Business

With the adoption of the ____________, the U.S. began to address the need to prevent, or minimize, workplace accidents and health hazards

a. Securities Act b. Occupational Safety and Health Act c. Environmental Protection Agency d. National Insurance Act

Business

At Riley's request, Speedy Auto Repair fixes his car, but he does not pay for the work. Speedy imposes a lien on the car. The lien will end

a. in thirty days. b. in sixty days. c. if Speedy voluntarily surrenders possession of the car. d. if Riley obtains possession of the car, with or without Speedy's consent.

Business