A service level agreement is a
A) formal agreement regarding the division of work between a company and a vendor.
B) written document that identifies a company's goals and outlines how the company intends to achieve the goals and at what costs.
C) document that justifies the investment of internal, organizational resources in a specific application or project.
D) plan for organizing the underlying infrastructure and applications of a Web site.
A
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A full refund of duties paid is made when imported goods that do not conform to specifications are returned to U.S. customs within 90 days and returned to the seller under U.S. customs supervision
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Indicate whether the statement is true or false
If you have a valid copyright, the Copyright Office will help defend it
a. True b. False Indicate whether the statement is true or false