Wally wanted to motivate his team of software engineers to put in some extra effort to meet a big deadline. He gave a speech comparing their project to an NFL football game, full of phrases like "goal to go" and "two-minute offense." Afterward, Svetlana told Wally that she wasn't familiar with football, and that she and several of the other foreign-born engineers didn't understand what he'd said. This is an example of

A. external noise interfering with Svetlana's comprehension of Wally's speech.
B. Wally using culturally insensitive language.
C. closed-mindedness by Svetlana.
D. Wally using an inappropriate channel of communication.


Answer: B

Communication & Mass Media

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