________ communication occurs when we treat other people as objects, or when we respond to
their roles rather than who they are as unique people.
Fill in the blanks with correct word
impersonal
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Which of the following statements about conflict is accurate?
A) Conflict occurs when one individual perceives incompatible goals. B) Many relationships have no conflict. C) In conflict, individuals emphasize emotions, leading to the dissolution of the relationship. D) In conflict, two individuals perceive that they cannot achieve their individual goals without one or both losing something. E) With training, conflict can be eliminated from your relationships.
Which of the following most accurately depicts the relationship between hearing and
listening? A) Hearing and listening are the same thing. B) Listening is a physiological process; hearing is a conceptual activity. C) Hearing is automatic; listening requires conscious effort. D) Listening and hearing are both passive activities.
Main points should be in an organizational pattern, but subpoints do not need to be arranged into a set pattern.
Answer the following statement true (T) or false (F)
This type of conflict occurs when organizational members disagree on task or content issues
A) substantive B) affective C) reflective D) infective