Mrs C brings her elderly Chinese grandmother to the health clinic. When Grandmother C finds out that all the clinic physicians on duty are males, she appears embarrassed and becomes quiet and withdrawn
All the office staff were schooled in traditional Western medicine. Of the following suggestions, which best describes what the staff can do to put Grandmother C more at ease about receiving health care? A) Have the physician use his senses rather than machinery or invasive procedures to assess Grandmother C's medical problem
B) Show Grandmother C a picture of the human body and have her point to the area of her problem
C) Observe Grandmother C more closely and ask specific questions
D) Tell Grandmother C that being seen for treatment by a physician of either gender will put her yin and yang back in balance
C
Feedback:
Chinese women may be embarrassed to receive health care from a man. Nurses should observe more closely and ask specific questions to ensure that the quiet nature of the patient is not misinterpreted to imply that no problems exist. It would be disingenuous to tell her that receiving care would right her yin and yang, and close observation and questioning would be preferable to simply asking her to point to the problematic area on a picture.
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