When Barbara realized she didn't have all of the technical information she needed to answer the customer's questions, she made a call to her office. Who would be most likely to provide appropriate assistance?
A. sales support personnel
B. an order getter
C. her sales manager
D. another salesperson
E. an order taker
Answer: A
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Ed, an entrepreneur, wants to hire a human resource professional who can help him make decisions about who will or will not be allowed to join his organization. In advertising for this professional, what term should he use to describe the process he wants help with?
A. concurrent validation B. predictive validation C. job analysis D. personnel selection E. trend analysis
Which of the following statements is true about the indicative planning method?
A) Subsidiaries are in no way bound by the guidance provided by the headquarters. B) The potential of a target market is estimated completely by an organization's headquarters. C) An organization's headquarters does the planning and budgeting for the subsidiaries. D) Planning is done only using the global data and not market specific information.
Which step of the five-step model of decision-making includes studying the positives and negatives of a list of possible solutions to a problem?
A. generate multiple alternatives B. identify and weigh decision criteria C. choose, implement, and evaluate the best alternative D. rate alternatives on the basis of decision criteria
Why is the management of knowledge and knowledge professionals so critical in today's organizations?
What will be an ideal response?