Which is the most effective way to reduce SPAM (unsolicited e-messages) in the workplace?
1. Use "challenge response software" to request confirmation that the e-mail was sent by a person.
2. Allow the e-mail application program to filter all mail and send unwanted messages to the trash.
3. Send and receive all company e-mail from a single e-mail account.
4. Reply to each message and request to be taken off the mailing list.
1
Rationale: Challenge response software (such as CAPTCHAS) will not display the message unless a person can be contacted to verify that the message was sent by a person. Filtering takes too much time. A single e-mail account for all company e-mail might actually increase SPAM; and if one replies to SPAM, this verifies the person's address and even more SPAM might be sent.
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